Privacy policy
Data controller
Sandra Sabartés, operating under the brand ARCH Barcelona Coast.
Spanish tax identification number (NIF): 38117252L.
Professional address: Avda 300, 79, Castelldefels, Barcelona, Spain.
Email for privacy enquiries: hola@archcerdanya.com.
Information we collect
When you contact us through the website or by email, we process the contact details and information you provide about your enquiry or residential project.
Please provide only the information necessary for us to respond. If essential contact details are missing, we may be unable to handle your request.
Purposes and legal bases
We use this information to answer your enquiry, discuss your requirements and, if you request it, prepare a proposal.
Where your enquiry concerns a potential engagement, the legal basis is taking steps at your request before entering into a contract. For other enquiries, it is our legitimate interest in responding to communications about our activity.
If you engage our services, we will process the information necessary to perform the contract and meet applicable legal obligations.
Data retention
We retain enquiry data for as long as necessary to answer your request and complete the related discussions.
Once that purpose has ended, information will be deleted unless retention is necessary to comply with legal obligations or establish, exercise or defend legal claims. Access to information retained for these purposes will be restricted.
Service providers
We use Hostinger for our website and email services. Contact form enquiries are received at hola@archcerdanya.com. Hostinger and its relevant service providers may process personal data to deliver these services.
Data may also be disclosed to public authorities where legally required.
Website analytics
With your consent, we use Google Analytics 4 to understand how visitors use this website and improve its content and functionality.
Depending on the settings enabled, this may include pages visited, interactions, referral sources, approximate location and information about your browser and device. Google processes this information to provide analytics reports.
The legal basis for optional analytics tracking is your consent. Further information about cookies and how to manage your choices is available in our Cookie policy.
International data transfers
Our use of Hostinger and Google services may involve processing personal data outside the European Economic Area.
Their data processing terms provide for international transfer safeguards, including European Commission Standard Contractual Clauses where applicable. The safeguard used depends on the service, recipient and destination.
Further information is available in Hostinger’s Data Processing Addendum and Google’s information on international transfers for advertising and analytics services. You may also contact hola@archcerdanya.com to request information about the safeguards applicable to your data.
Your rights
Subject to the applicable legal conditions, you may request access to, rectification or erasure of your personal data, restriction of processing, or data portability. You may also object to processing based on legitimate interests.
Where processing relies on consent, you may withdraw it at any time without affecting the lawfulness of earlier processing.
To exercise your rights, contact hola@archcerdanya.com and specify your request. If identity verification is necessary, we will request only the relevant information.
You may lodge a complaint with the Spanish Data Protection Agency at www.aepd.es or another competent supervisory authority.